Senior Product Manager

Job Title: Senior Product Manager
Location: Remote with the option to work from the Bristol office.
Salary: £65 – £80k
Position Type: Full Time

About Amba Health and Care:

Based in the UK, but with operations in the UK, US and Canada, our unique technology is transforming the way seniors in our communities are cared for.

By providing actionable insights and alerts to caregivers, Amba users are delivering more personalised care and becoming increasingly efficient caregivers. We’re helping solve a huge global problem as our population ages!
By connecting passive sensors in seniors’ homes (or care homes) with simple-to-use software, caregivers are able to provide the exact care a senior needs, rather than just going through the motions of low value tasks that waste carer time, disturb seniors and potentially miss serious issues.

Amba works alongside leading manufacturers to source passive sensors that we can connect to our software. The result is that carers can use Amba to get immediate insight into the entire health and wellness of a senior, from sleep, hydration, medication and even continence from a single dashboard.

About the role:

As Senior Product Manager, you will serve as the primary advocate for our customers, ensuring their needs are at the forefront of every decision made regarding the development of the Amba app. Your experience and expertise will be instrumental in making informed decisions that uphold the integrity of our platform and maximise its value for our users.

Key Responsibilities:

Product strategy
● Collaborate closely with the Senior Leadership Team (SLT) to execute Amba’s product vision and strategy, ensuring alignment with business objectives.
● Measure and optimise the performance of the Amba platform.
● Take initiative in identifying issues; plan and implement innovative and pragmatic solutions.
● Communicate solution strategies and plans internally and externally to enable alignment and understanding.

Product development & lifecycle management.
● Collaborate with the CTO and development team to streamline the product
development process.
● Foster close relationships with the customer success team to ensure customer insights are effectively incorporated into product development.
● Collaborate with the lead product designer to deliver a first-class user experience.
● Develop and manage a comprehensive product roadmap, integrating market research and customer insights.
● Conduct and/or commission research to understand current user needs and
behaviour.
● Ensure the team understands the problems to be solved and facilitate
collaboration to devise desirable and feasible solutions.
● Communicate release plans.

Product support & communication
● Lead internal training sessions, presentations and demos of solutions.
● Address escalations and questions from team members.
● Effectively communicate product plans, benefits and results to a variety of
stakeholders.


Requirements:

● 5+ years experience in a product manager role for a SaaS product
● Proven track record as a hands-on leader, adept at fostering a collaborative work environment.
● Excellent communication and interpersonal skills, with the ability to effectively influence and negotiate with stakeholders at all levels.
● Ability to prioritise and discern between competing demands.
● Demonstrated capability to thrive in a remote work environment, showcasing strong virtual collaboration skills and a proactive approach to communication and teamwork.
● Flexibility to travel within the UK for occasional customer visits and collaborative engagements, demonstrating a commitment to understanding and meeting customer needs.


Salary & benefits:

Salary range: £65,000 – £80,000 per annum

We currently offer employees the following benefits when joining Amba:

● Flexibility: This could be doing the school run or life admin. We understand that flexibility is essential to a healthy work/life balance, so tell us what is important to you, and we will try our best to accommodate.
● Laptop and equipment for a home office if needed (monitor, devices, chair etc.).
● A salary sacrifice pension scheme and enhanced employer pension contributions.
● Equity in the company through a share option scheme because we want everyone to have a stake in our success.
● Enhanced maternity and paternity leave.
● A subscription to the financial wellbeing platform Mintago, with access to free expert advice and tools to help plan and manage your finances, helping to reduce financial stress.
● A life insurance policy with a lump sum payment of four times your salary to your nominated beneficiary in the event of your death whilst an employee.
● Discounts for online workouts and more than 3,000 health and fitness clubs
nationwide.
● A generous holiday policy includes 25 days of holiday, plus bank holidays, with an additional two days per year after two years of continuous service.
● Lovely offices in a great Bristol location, along with fun social events.

We continually review our benefits offering and look forward to evolving the benefits available to our people as we continue to grow.


How to apply & what to expect from the hiring process:

We want to find people excited to be on this journey with us, so if you are excited by the role but don’t have all the requirements, then don’t let that hold you back; we’d love to hear from anyone passionate about our mission.

Send a CV and paragraph on why you would be a good fit for the role and Amba to [email protected]

Once we have received your application, we will aim to get back to you within 1 week.

Our process is:

  • Interview (up to 1 hour) with Nat (CPO) and Paul (Tech Lead).
  • Second interview (2 x 30 mins) with Stu (CEO) and Nic (CTO).

During both interviews you will have the opportunity to ask questions about the role and the company so come prepared with any questions you may have.

If offered the role, please note that pre-employment screening checks for this position will include a basic disclosure check.

We want to build a diverse team that we believe will contribute to our success as a company. We are committed to creating an inclusive workplace and welcome applicants from all backgrounds.

Please let us know if you require any reasonable adjustments during the application or interview process, and we’ll do our best to accommodate.

We aim to make recruitment decisions quickly so you can expect a quick response to your application.

We’re looking forward to your email!

[email protected]