Help & support

If you need help to use Amba, have any questions or want to report a broken feature, please email

Our support hours are 9am to 6pm (UK time), Monday to Friday.

Our response time targets are as follows:

  • 1 business hour for a critical incident with very high impact.

  • 2 to 4 business hours for a major incident with significant impact.

  • 2 business days for a minor incident with low impact.


Help us improve Amba

To give feedback about your experience with the Amba platform, please email

We will be reading each piece of feedback and using your input to help us improve the app.


Privacy policy

The protection of your personal information is important to us. To read the full privacy policy, please visit:

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